Case Studies

Dealing with noisy neighbours

Dealing with Nuisance Noise can often be very subjective due to a clash of lifest ... view case study


Insurance normally represents one of the largest service charge expenses facing a block of flats and handling insurance ... view case study

Private Rented Housing, East & West Sussex

In March 2009, Stiles Harold Williams tendered for and won the management contract for a portfolio of more than 200 home ... view case study


For leasehold property, building insurance can be one of the largest yearly expenses and it is either charged separately ... view case study


In advising our clients of their budgeting needs it is sensible to look beyond the next 12 months and anticipate what ma ... view case study

Landlord V Tenant

The leasehold sector is highly regulated and successive Landlord and Tenant Acts have introduced a whole raft of measure ... view case study

Annual Utility Savings in Excess of 20%

Utility costs can be frequently overlooked as a major cost element within service charge budgets. Most property managers ... view case study

Positive Client Feedback

Stiles Harold Williams attend annual general Meetings for our clients. We are pleased to provide quotes from participant ... view case study

Leasehold Management

SHW manages leasehold blocks of flats for Residents’ Management Companies, for third party freeholders and for investing owners. The Company has considerable experience in managing multi-tenure, mixed use developments and private estates across the South of England, the Midlands and in London.

Leasehold Management

Stiles Harold Williams specialises in managing private residential estates and leasehold blocks of flats throughout London, the South of England and the Midlands.

We provide a comprehensive professional service in accordance with best estate management practice to a variety of clients, including National Developers and House Builders, Institutional freehold investors, Resident Management Companies and Right to Manage Companies. We are Corporate Members of the Association of Residential Managing Agents, ARMA and follow the RICS approved Code of Conduct. In the interests of good customer service we follow a recognised complaint handling procedure following guidelines from the RICS, ARMA and SOS (Surveyors Ombudsman Service). We are regulated by the RICS for the conduct of insurance business, license number 10.

Residential Property Management Services

  • Set a Service Charge Budget at the start of the financial year
  • Service charge demands sent out with budgets and notes of explanation
  • Compliance with S153 and S158 notices under the Commonhold and Leasehold Reform Act 2002
  • Regularly retender contractors and suppliers to the scheme to ensure best value for money
  • Regular site meetings
  • Regular client meetings, at times to suit the client
  • Compliance with Health and Safety legislation
  • Co-ordinate fire safety risk assessment to ensure compliance with the Regulatory Reform(Fire Safety)Order 2005
  • Co-ordinate asbestos survey to ensure compliance with the Control of Asbestos Regulations 2010 updated from 2006
  • Operate through bonded client accounts to ensure compliance with Section 42 Trust Funds – a separate client bank account for every scheme
  • Liaison with year end Auditors
  • Only instruct through an approved contractors list
  • Regular payments of contractors – every two weeks
  • Annual retender of Buildings Insurance
  • Buildings Insurance Valuation
  • Costed Condition Survey to assist with long term cyclical maintenance planning
  • Company Secretariat Services
  • Recruitment and supervision of on site staff including concierge services
  • Quarterly financial reporting to our clients including budget against actual and debtors position
  • Ground Rental collection in accordance with Section 166 of the 2002 Act
  • Service charge collected through cheque, credit and debit cards and electronic methods including Direct debit
  • Arrears chasing procedure for debt collection agreed with the client and implemented at their discretion
  • Section 20 consultation procedure followed for major works or long term contracts
  • Instructions to Chartered Building Surveyors for specifications and overseeing major works

We aim to provide a personal service tailored wherever possible to the uniqueness of your property; relying upon our long term history and experience to deliver through our professionally qualified and dedicated team.

For specialist advice on new developments please click here

For specialist advice on Resident Management Companies on new build schemes please visit our web site:-

Leasehold Management
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News on the Block
PM Awards 2014-15
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Contact our Specialists

For further information on all our Leasehold Management services.

Niall McGuinness
Niall McGuinness AIRPM
Partner - Head of London Residential Property Management 
020 7389 1521
07534 259602

Adrian Dack
Adrian Dack BSc (Hons) MRICS
Director, Head of Property Management 
020 7389 1506
07714 690432